Technical Support

XCellR8 provides easy access to professional technical support for your laboratory.

Our experienced panel of specialists covers a broad range of disciplines in cell culture science.

We are familiar with commercially available products from most suppliers. However, since we are independent, we are free to offer completely impartial advice. So the best solution for your project will always be recommended, with no strings attached.

We recognise that you need a fast response, but more than a “quick fix” solution. We work with our customers for as long as they need us, making sure that a successful outcome is achieved, however much time and effort it takes.

Our services are streamlined as follows:
  • Cell Culture Help Desk for fast, friendly and professional assistance with day-to-day cell culture questions and problems. Basic advice without charge
  • On-Site Support providing comprehensive cell culture back-up for your laboratory – saving time, money and project delays. Our services include troubleshooting, training in new techniques, and project planning.
  • Kick-Start Packs provide a rapid and effective introduction to the primary culture of a number of cell types – delivering the essential information in a convenient pack, backed by our technical support.
  • New Laboratory Support: If you are setting up a new cell culture laboratory, we can help to make the process run smoothly, with our variety of useful support tools and services.

However simple or complex your question, we will work with you at whatever level is required to answer enquiries, solve problems, or help to plan your project.

Call 0845 258 1684; email ">; or complete the online request form to receive a quick response from our team.

NEWS & EVENTS

Interested in stem cells? Join us at XCellR8's first "Fast Train" event: a unique training workshop and exhibition on stem cell research.
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NEW! Human primary cell culture course, Autumn 2010!
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Human breast fibroblasts stained with an antibody to the intermediate filament protein vimentin (green). Nuclei are stained with DAPI (blue). The cells are currently being used to investigate the stromal contribution to breast cancer invasion, by Dr Deborah Holliday at Bart’s and The London, UK.